HOC Short Course
Conflict, Feedback & Difficult Conversations
Gives people managers a simple framework to prepare for and hold difficult conversations, giving feedback that is clear, specific, and respectful while de-escalating tension.
At a glance
- Contact hours
- 6 contact hours
- Delivery
- In-person or virtual
- Credential
- Certificate of Participation
- Track
- Emotional Intelligence & Relationship Systems
Who it's for
All people managers, principals, HRBPs, team leaders, supervisors.
Prerequisites
Current people-management responsibility.
Modules
- 1Healthy Tension vs. Destructive Conflict1.5 hrs
- 2A Framework for Difficult Conversations2.5 hrs
- 3De-Escalating Heated Situations2 hrs
Full curriculum, materials and assessments are provided to enrolled participants in the course portal.
For your team or organization
Request a Cohort
Tell us about your group and we'll follow up to plan Conflict, Feedback & Difficult Conversations.
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