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ACCEXXInsight

AXI Consult · EDU-08

Student Support & Retention

Maps the reasons students disengage or transfer. Builds a basic student support flow: noticing, referring, supporting, and following up at-risk students.
Who it's for
Private and public secondary schools, vocational institutes, colleges.
Duration
3-4 hours (half-day).

Engagement objectives

What we'll achieve.

  • Map the real, specific reasons students disengage or leave in this institution
  • Build a basic, workable flow for noticing, referring, supporting, and following up with at-risk students
  • Clarify who owns each step of the flow

Engagement process

How it unfolds.

  1. Data & Pattern Review

    Pre-engagement

    Review of available attrition/transfer data and informal staff knowledge of common disengagement patterns.

  2. Working Session

    Half-day

    Facilitated session to map real disengagement patterns and design the notice-refer-support-follow-up flow.

  3. Flow Handoff

    Within 1 week

    Delivery of the finalized flow document with owners assigned to each step.

Tools & frameworks used

  • Disengagement pattern mapping template
  • Student support flow template

Deliverables

  • Disengagement pattern analysis
  • Student support flow document with assigned owners
  • Facilitated working session

Consultant qualifications

  • Experience in student services, counseling, or retention-focused academic leadership
  • Comfortable working with sensitive attrition data

Success measures

This engagement is not graded. Success is defined by client adoption of the findings, not an external standard.

  • The flow has a named, accountable owner for every step
  • Staff report the flow is realistic to actually follow, not aspirational
  • A semester review shows the flow was used for at least a meaningful number of real at-risk cases

Request a proposal

Student Support & Retention

Every engagement is scoped to your organization. Share a little about your context and we'll prepare a proposal.

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